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Worker climbing over a stucco parapet wall beside a single-story building with solar panels on its pitched roof

Commercial Roofing

Commercial Roof Repair in Campbell, CA

Commercial roof repair in Campbell, CA is mostly detective work: water shows up on a ceiling tile in one suite, but it entered at an HVAC curb, a parapet cap or a drain twenty feet away. We trace it to the source, fix the detail that failed and document the repair with photos for your building file. Repairs are one part of our commercial roofing services for offices, medical buildings, retail centers and light-industrial properties.

  • Family-run Campbell team
  • Free written estimates
  • 64 Google reviews
  • Insurance-claim photo documentation

Commercial roof leak repair starts below the roof

Before we go up, we walk the interior with the property manager or tenant. Stained ceiling tiles, wet insulation above the grid, drips at light fixtures and rust on the underside of a metal deck all tell us where water is landing. We mark those locations on a sketch, then match them to what sits above: equipment, drains, walls and seams.

On a membrane roof over a metal or concrete deck, water can run along flutes or slopes for a long way before it drops. Knowing the interior pattern keeps us from patching the wrong spot and leaving the real entry point open.

Three workers checking the walls of an office room with a drop ceiling, wood paneling and a white bucket
Acoustic ceiling tiles in an office suite, where a roof leak often shows first as a stained or sagging panel.

Where commercial flat roofs actually leak

A commercial repair call can cover any detail in the table below, plus temporary protection while it rains and removal of dead equipment curbs that no longer serve a tenant.

Common commercial leak sources and how we repair them
LocationWhat usually failsTypical repair
Rooftop HVAC curbsCurb flashing too short, cracked or pulled looseStrip and re-flash the curb to proper height; seal panel seams
Parapet wallsOpen coping joints, cracked stucco, failed base flashingRe-flash base, reseal or replace coping, repair wall cladding
Screen wallsPosts and framing set through the membraneFlash each post with boots or pitch pans, or re-support the wall
Drains and scuppersClogged strainers, loose clamping rings, rusted scupper boxesClean, re-clamp or replace drain parts; new scupper and flashing
Pipe and conduit penetrationsDried-out boots and sealant-filled pitch pansNew pre-formed boots or rebuilt pitch pans
Field seamsUnwelded laps, aged adhesive, foot-traffic damageWelded or primed patch; walkway pads at service routes
Skylights and hatchesCurb flashing and cracked domesRe-flash curb; replace dome or hatch gasket

Local weather sets the pattern. Long, dry summers bake sealant and stretch seams around equipment, then the first big November storm finds every opening at once. Street trees along older commercial corridors drop leaves into drains, and multi-day atmospheric rivers like the winter 2022-23 series keep water ponded long enough to reach weak laps.

Questions about commercial roof repair?

Call first for the quickest answer, or request a free written estimate below.

Call (725) 745-8803

Request a free written estimate

Fastest answer: call (725) 745-8803. Or send the details below and we will call you back.

Why do rooftop HVAC leaks happen so often?

Rooftop units concentrate everything a membrane dislikes. The curb is a box cut through the roof, flashed at a corner-heavy detail. Condensate lines drip onto the roof or clog and back up. Gas lines and conduits add more penetrations, often installed after the roofer left. And service technicians walk the same path every quarter, carrying tools and sometimes leaving access panels off so rain blows into the unit and down the duct.

A rooftop HVAC leak repair often means re-flashing the curb, re-routing a condensate line to a drain, sealing the unit's cabinet seams and adding walkway pads along the service route. When a unit has to be lifted or replaced, we coordinate with your mechanical contractor so the curb is flashed while it is exposed.

Gray rooftop HVAC unit on a raised curb on a flat roof, with two workers and homes behind
The base of a rooftop HVAC curb, where cracked flashing is a frequent source of commercial leaks.

Parapet wall leaks and water inside the wall

A parapet leak can show up as a stain at the top of an exterior wall, a wet carpet along a window line or bubbling paint in a stairwell. Water enters through open joints in the metal coping, cracks in the stucco on the roof side of the parapet, or a base flashing that has pulled away, then runs down inside the wall cavity.

Repair usually involves removing the coping, installing a continuous membrane over the parapet top, re-setting the coping with sealed joints, and re-flashing the base where the roof turns up the wall. Cracked cladding on the inside face gets patched or covered with membrane so the wall is waterproofed from both sides.

Office, medical building and retail roof repairs

Office roof leaks

Offices along Winchester Boulevard and Hamilton Avenue often have years of tenant improvements on the roof: abandoned equipment curbs, old antenna mounts, extra exhaust fans. Removing and decking over dead penetrations eliminates leaks for good.

Medical building roof repair

Clinics cannot tolerate water near treatment rooms or records. We schedule work around patient hours, keep strong-smelling adhesives away from intakes, and give the property manager a clear account of what was done above which suite.

Retail roof leaks

Strip-center roofs collect restaurant exhaust grease, sign bolts and tenant-run conduit. Grease degrades many membranes, so we clean contaminated areas and patch with compatible material, and we may recommend grease containment around the fan.

Can you fix a leak another contractor couldn't?

Often, because repeat leaks usually mean the real entry point was never found. Our approach on a stubborn leak:

  • Review prior repair records and photos, if the building has them.
  • Remove layers of mastic and sealant that hide the original detail, so we can see the actual failure.
  • Water-test suspect areas one at a time, starting low and working up, with someone watching inside.
  • Repair the detail properly with membrane and metal rather than adding more sealant.

Our commercial work includes leak repair on medical and office buildings, where interiors stay occupied while the roof is opened and closed in sections.

What determines the cost of a commercial roof repair?

We price commercial repairs from what we find on the roof, not from a service-call menu. The estimate reflects:

  • Leak source: a re-flashed pipe boot is a small line; a parapet coping rebuilt along a whole wall is not.
  • Membrane type and age: aged TPO may need special prep before a patch will weld, and built-up roofs need new plies.
  • Wet insulation: saturated boards around the leak are cut out and replaced, often found only with a core cut.
  • Coordination: a mechanical contractor to lift a unit, or early-start access for a clinic.
  • Access: roof hatch, ladder or lift, and hoisting material to a two-story roof.
Low-slope roof inside a stucco parapet with a condenser unit, scattered hoses and three workers at sunset
A low-slope roof with rooftop equipment, where curbs and their corner flashing need regular checks.

Permits, licensing and code on commercial repairs

Routine repairs rarely need a permit, but replacing a large section can turn into a reroof that the City of Campbell or Santa Clara County permits and inspects, and then Title 24 cool-roof and insulation rules may apply. When in doubt, ask the building division before work starts. Repair contracts at or above $1,000 must go to a contractor with an active CSLB license, and C-39 is the roofing classification to look for.

Why building owners call us for commercial leaks

Xylo Fix Roofers is family-run, and commercial clients get the same treatment as homeowners: a free, written estimate with photos, an honest call on whether a repair or a bigger fix is the better spend, and a clean site at the end of each day. We take small jobs, such as one leaking curb or a rusted scupper, and keep the photo record complete so the next person on the roof knows what was done.

Commercial roof repair in Campbell, CA: service call to photo report

  1. Call with the building address, the suite affected and how long it has been leaking; we let you know when a crew is available.
  2. If rain is falling, we take temporary measures to slow the water and protect the interior.
  3. We inspect the roof, find and photograph the entry point and any other defects nearby.
  4. You get a written, itemized repair estimate; urgent items are separated from items that can wait.
  5. After the repair, we send before-and-after photos for the property file.

When the inspection shows leaks spread across the roof, we price commercial roof replacement alongside the repair. Townhome and condo boards dealing with repeat leaks can see how we handle multifamily roof repair for associations.

Worker smoothing black membrane over a parapet wall top beside a lifted metal coping piece
Parapet coping lifted off so a continuous membrane can be installed over the wall top.

Leak over a tenant suite? Call (725) 745-8803 and tell us which suite and when it started.

Call (725) 745-8803

Where we handle commercial roof repair around Campbell

  • CampbellCampbell offices on Winchester Boulevard carry years of abandoned curbs and antenna mounts that leak until they are removed and decked over.
  • Mountain ViewMedical and office tenants in Mountain View need roof leaks traced and fixed without pausing appointments in the suites below.
  • Santa ClaraNorth Santa Clara lab and office roofs carry many rooftop units, and their curbs are where most leak calls begin.
  • Los GatosCommercial buildings near downtown Los Gatos sit under oak and redwood litter that packs roof drains and scuppers each fall.
  • HaywardFault creep in downtown Hayward slowly offsets curbs and buildings, which can open parapet and wall flashings on older commercial roofs.
  • Palo AltoPalo Alto offices under big street trees see drains clog in winter storms, backing water into seams and curb flashings.
  • CapitolaBusinesses near Capitola Village, hit by the January 2023 storm, need roof flashing that stands up to salt and wind.
  • Morgan HillRetail and office buildings along Monterey Road in Morgan Hill bake in hotter summers that crack sealant at curbs and seams.
  • MilpitasMilpitas buildings near the eastern foothills need roof-to-wall flashings checked after shaking on the nearby Hayward Fault.

What customers say on Google

64 Google reviews as of May 2026 · Read more reviews · Leave a review

“We were very pleased to have Camden and his crew handle the repair and sealing of the roof on our commercial medical office building. After trying several other roofing companies that couldn't fix our leaking roof, Camden's team was the…”

Billy P.Google review · approx. Aug 2025

“We have a commercial building in Campbell and recently had a roofer help us with some leak repairs. They did a great job fixing all the leaks and even added some new pipes and flashings at no extra charge. Roger, the lead roofer, was very…”

Traci P. · CampbellGoogle review · approx. May 2025

“We recently hired a roofing company to fix a few leaks in our building’s roof. We chose them because they responded quickly to our request and were able to come out the very next day. Camden arrived on time and did a thorough inspection,…”

Trevor C.Google review · approx. May 2025

Commercial Roof Repair: common questions

How fast can you respond to a leak in an occupied building?

Call us and we will give you an arrival window based on that day's schedule; active leaks over occupied space are scheduled ahead of routine work. While you wait, move equipment and records away from the drip, catch water in containers and photograph the ceiling. If it is still raining when we arrive, we take temporary measures first and complete the permanent repair once the roof is dry.

Why do leaks start at rooftop HVAC units?

Each unit adds a curb cut through the roof plus gas, electrical and condensate penetrations, and technicians walk to it repeatedly with tools. Curb flashings crack, condensate backs up, and panels left loose let rain into the cabinet and duct. Re-flashing the curb, re-routing condensate and adding walkway pads solves most of them.

Can you fix a leak another contractor couldn't?

In many cases, yes. Persistent leaks usually mean the original entry point was never found. We review past repairs, strip sealant that hides the original detail, water-test suspect areas one at a time with someone watching inside, and rebuild the failed detail with proper membrane and metal instead of adding another layer of mastic.

Do you provide photos for property records?

Yes. Every inspection includes photos of the leak source and other defects we see, and completed repairs get before-and-after photos. Property managers can forward them to ownership, lenders or insurers. If the damage came from a storm, our office can help you document it and work with the building's insurer on the claim.

My roof is under a manufacturer warranty. Can you still repair it?

Check the warranty terms before anyone works on the roof. Some manufacturer warranties require repairs by an approved installer or notice to the manufacturer first, and an unauthorized repair can affect coverage. Send us the warranty document and we will tell you whether we can proceed, or help you document the leak for the warranty holder.

Related roofing services

Talk to a roofer about commercial roof repair

Tell us what you are seeing. We will explain the options in plain terms and put the estimate in writing.

  • Family-run Campbell team
  • Free written estimates
  • 64 Google reviews
  • Insurance-claim photo documentation

Xylo Fix Roofers · 16135 E Mozart Ave, Campbell, CA 95008 · (725) 745-8803

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