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Roofer kneeling on the red clay barrel tile roof of a Spanish-style home, handling a broken tile

Roof Repair

Tile Roof Repair in Campbell, CA

Tile roof repair in Campbell, CA is mostly about what lies under the tile. Clay and concrete tiles can outlast two or three layers of underlayment, so leaks usually come from aged felt, slipped or cracked pieces and worn flashing rather than the tile surface itself. Through our roof repair service in Campbell we replace cracked tiles, reset slipped ones and, when the felt is spent, lift the tile and relay it over new underlayment.

  • Family-run Campbell team
  • Free written estimates
  • 64 Google reviews
  • Insurance-claim photo documentation

Why do tile roofs leak when the tiles look fine?

A tile roof is really two roofs. The tiles shed most of the rain and shade everything beneath from the sun. The underlayment, usually felt on older South Bay homes, is the actual waterproof layer. Wind-driven rain always gets some water under the tile, and the underlayment is what carries it down and out at the eave.

Felt under tile sees little direct sun, but it still dries out, tears around fasteners and crumbles where it laps over battens. Once that happens the house leaks even though nothing looks wrong from the street. Leaves and needles trapped under tiles at valleys and headwalls make it worse by holding water against the felt for days after each storm.

Lifted clay tiles revealing brittle torn felt underlayment
Tiles lifted to show dried, torn felt underlayment beneath an intact tile surface

Tile roof repair in Campbell, CA: clay vs. concrete

The two materials look alike from the curb and behave differently on the roof:

Clay tile roof repair and concrete tile repair compared
Clay (Spanish, barrel, S-tile)Concrete (flat or S profile)
Where you see itSpanish Revival and Mediterranean homes, older hillside houses in Los Gatos and Saratoga1980s–2000s tracts and remodels across the South Bay
How it breaksBrittle; cracks under a misplaced footTougher, but corners chip and surfaces erode
Color over timeFired color holds for decadesSurface color fades, so a new tile can look brighter
Finding matchesOlder profiles may need salvage piecesMany profiles still made, though colors vary by batch
Typical repairReplace cracked pieces, reset loose cap tiles, renew feltReplace broken pieces, reset slipped rows, renew felt

Not sure which you have? Clay usually rings when tapped and shows the same color all the way through a broken edge. Concrete sounds duller, and a chip shows gray inside.

Whichever you have, a tile repair visit can cover:

  • Replacing cracked, chipped or missing field tiles.
  • Resetting slipped rows and refastening loose hip, ridge and rake tiles.
  • Patching or renewing felt at the leak area, or across a whole slope.
  • Re-flashing valleys, headwalls, chimneys and vent pipes under the tile.
  • Clearing leaves and needles packed under tiles and replacing missing bird stop.

Questions about tile roof repair?

Call first for the quickest answer, or request a free written estimate below.

Call (725) 745-8803

Request a free written estimate

Fastest answer: call (725) 745-8803. Or send the details below and we will call you back.

Cracked roof tile replacement and sourcing a match

  1. Remove the broken piece carefully, lifting the tiles above it just enough to free it without cracking its neighbors.
  2. Check the felt below. A crack that has let in sun and water for years often leaves torn or brittle underlayment that needs a patch before the tile goes back.
  3. Fit the replacement with the fastening method the roof already uses, whether nails, wire ties, clips or an approved tile adhesive.
  4. Check the surrounding rows for slipped tiles and broken nails, which usually travel in groups.

Matches come from the manufacturer when the line is still made, from salvage stock, or from your own garage; many homeowners have a stack of spares left by the original installer. When nothing matches, we move sound tiles from a hidden slope to the visible spot and put the closest new tile out of view.

Large flat gray concrete slabs in the foreground with two workers walking toward single-story tract homes
Flat gray concrete slabs with faded patches in front of a row of single-story tract homes.

What does a tile roof lift and relay involve?

When the felt is failing across a slope or the whole roof but the tiles are sound, a lift-and-relay keeps the tile and replaces everything beneath it:

  1. Photograph and mark the rows so the tiles go back in their original pattern.
  2. Lift the tiles and stack them on the roof or on the ground, sorting out any cracked pieces.
  3. Strip the old felt and any rotted battens down to the deck.
  4. Replace soft or damaged sheathing.
  5. Install new underlayment, battens where the system calls for them, and new flashing at valleys, walls and penetrations.
  6. Relay the tile, replacing broken pieces and setting bird stop at the eaves.

Underlayment replacement over a whole roof can count as reroofing. We check whether your scope needs a reroof permit with the City of Campbell or, for unincorporated addresses, the County's Planning and Development office. In the city, dry rot and damaged sheathing must be replaced before the reroof inspection, and a switch to heavier roofing than the house carried before may need an engineer's review. The model-IRC-based residential code in California puts tile's minimum pitch at 2½:12 and wants doubled underlayment below 4:12, which matters on low-pitch ranch additions. Check the CSLB license of anyone quoting tile work worth $1,000 or more.

Tile roof underlayment replacement: one slope or all of them?

Felt rarely fails evenly. South- and west-facing slopes and the areas around valleys usually go first, while a shaded north slope may still be pliable. When the photos show that pattern, a partial relay of the failing slopes can be a sound tile roof leak repair that buys years, and the rest can be scheduled later.

Valleys and headwalls are worth renewing whenever tile is lifted nearby. Their metal and the felt beside them carry the most water, and doing them now avoids lifting the same tiles twice. Tile roofs depend heavily on that metalwork; roof flashing repair covers chimneys, walls and valleys in more detail.

Tile roof repair cost factors in Campbell

We do not price tile work by the tile, because reaching one broken piece can mean lifting a dozen around it. What moves a written tile estimate:

  • Clay or concrete: clay is more fragile to work around, and older clay profiles may need salvage pieces.
  • Felt condition: a spot patch costs far less than relaying a slope, and the photos show which you need.
  • Battens and deck: rotted battens or soft sheathing found under lifted tile add line items.
  • Ridges and hips: cracked mortar-set caps take time to remove and reset with the current fastening method.
  • Height and staging: two-story tile roofs need more setup, and lifted tile has to be stacked safely.
Cracked mortar under clay ridge tiles on a Spanish-style tile roof
Mortar cracking away beneath a run of clay ridge caps, a common source of loose ridge tiles

Walking a tile roof without breaking more of it

Many cracked tiles we replace were broken by someone walking on them: a cable installer, a painter, a solar crew or a homeowner chasing a leak. Clay barrel tile is the most fragile. Experienced roofers step only where tiles overlap and are supported, keep weight on the lower part of each tile, use foam pads on delicate profiles, and stay out of valleys.

If you need someone on your tile roof for another trade, ask how they plan to walk it, and keep spare tiles on hand for the breakage that sometimes follows.

Why tile owners in Campbell call us

We are a family-run team that walks tile the slow way and photographs what we find, so you see the felt under your tiles rather than taking our word for it. Estimates are free and written, usable spares are left with you, and we will swap two cracked tiles as readily as relay a roof.

Clay roof tiles stacked on a roof during a lift-and-relay with new underlayment
Tiles stacked on the roof while new underlayment goes down on the exposed slope

Spanish tile roof repair after storms and quakes

South Bay tile roofs face two forces. Winter wind lifts ridge, hip and rake tiles first, especially where mortar has cracked and the caps rely on old nails. Earthquakes shake tiles loose and crack mortar-set ridges; the 1989 Loma Prieta quake left many local tile roofs with slipped rows that were never fully reset.

After a big storm or a noticeable quake, look from the ground for tiles out of line, gaps at the ridge and broken pieces in the gutters or flower beds. If your home has cedar on a second structure rather than tile, our wood shake roof repair page covers that material.

Broken tile in the planter bed? Call (725) 745-8803 and we'll check what's underneath.

Call (725) 745-8803

Where we handle tile roof repair around Campbell

  • CampbellCampbell's Spanish and Mediterranean-style homes often carry clay or concrete tile over felt that is far older than the tile looks.
  • San JoseAlmaden Valley tile tracts in San Jose are often still on original felt, so leaks there usually call for a relay, not new tile.
  • Los GatosClay roofs on Almond Grove and Broadway homes, both Los Gatos historic districts, may need Town review before visible tiles change.
  • SaratogaTile on Saratoga estates under mature oak canopy traps leaves at valleys and headwalls, holding water against the felt.
  • Morgan HillMorgan Hill's 1980s to 2000s tile subdivisions bake in hotter summers, and much of their felt has reached service age.
  • PleasantonPleasanton's 1970s to 1990s concrete-tile subdivisions have underlayment at or past its life, making slope relays a common fix.
  • GilroyWest Gilroy's 1990s and 2000s tile-roofed subdivisions are reaching the age when cracked pieces start exposing the felt.
  • AthertonClay-tiled Atherton estates trimmed in copper call for careful salvage matching and gentle footwork on every repair.
  • Monte SerenoClay tile on Monte Sereno's wildfire-zone custom homes needs intact bird stop, since open eave gaps let embers reach the felt.

What customers say on Google

64 Google reviews as of May 2026 · Read more reviews · Leave a review

“After a major storm, we contacted Xylo Fix Roofers for help with our tile roof. Camden came by our home, arriving right on time for our scheduled appointment. He immediately got up on the roof and spent a good amount of time carefully inspecting everything. When Camden finished, he shared photos and videos of the roof, clearly explaining where the damage was and what needed to be done. We appreciated Camden’s professional approach and how he explained our repair and replacement options without any pressure. After a thorough discussion, we decided to move forward with the project. The office staff worked directly with our insurance, helping us reach a good settlement. Soon after, a crew arrived to start the roof removal and made sure the area stayed clean, picking up all debris and even small screws. When it came time to install our new standing seam metal roof, the crew was very careful to follow all code requirements and did quality work. Everything was finished in just a couple of days. Once the installation was complete, Dale, the install manager, walked through the finished job with me and answered all my questions. Throughout the whole process, Camden kept us updated so we always knew what was happening. I highly recommend Xylo Fix Roofers for anyone needing roof repairs or replacement, especially after major weather events. Their team is reliable, communicative, and does excellent work from start to finish.”

Grayson R.Google review · approx. Jul 2025

Tile Roof Repair: common questions

Why does a tile roof leak when the tiles look fine?

Because the tiles are not the waterproof layer. Rain always reaches the felt underneath, and the felt is what sends it out at the eave. Once that underlayment dries, tears or crumbles at the battens, water gets into the deck even though every tile is intact. Lifting a few tiles at the leak area shows the condition of the felt within minutes.

Can you find matching tiles for an older roof?

Usually close enough. Many concrete profiles are still manufactured, and older clay shapes can often be found as salvage. Check your garage or side yard first, because original installers often left extras. When nothing matches, we move tiles from a hidden slope to the visible repair and place the nearest new tile where nobody will see it.

What is a tile roof lift-and-relay?

It is a way to replace worn underlayment while keeping your existing tile. The tiles are numbered or photographed, lifted and stacked, the old felt and bad battens are removed, damaged decking is repaired, and new underlayment and flashing go down before the tiles are relaid. Broken pieces are replaced with matches. It can be done on one slope or the whole roof.

Is it safe to walk on a tile roof?

For a trained roofer who knows where to step, yes; for most people, no. Tiles carry weight only where they overlap and rest on the tile below, and clay barrel tile cracks easily under a heel. We step on supported points, use pads where needed and avoid valleys. Homeowners are safer inspecting from a ladder at the eave or with binoculars from the yard.

How do I tell if my roof tile is clay or concrete?

Look at a broken edge or the underside of a spare. Clay shows the same reddish or tan color all the way through and has a slight ring when tapped. Concrete is gray inside under a colored surface coat, feels heavier and sounds dull. Many 1980s and later South Bay tract homes have concrete; older Spanish-style houses are more likely clay.

Should I keep spare tiles after a repair?

Yes, if you have room. A dozen spares stored flat in the garage make future repairs faster and keep colors consistent, especially for discontinued clay profiles. After any repair, ask the crew to leave usable extras with you instead of hauling them off with the debris.

Related roofing services

Talk to a roofer about tile roof repair

Tell us what you are seeing. We will explain the options in plain terms and put the estimate in writing.

  • Family-run Campbell team
  • Free written estimates
  • 64 Google reviews
  • Insurance-claim photo documentation

Xylo Fix Roofers · 16135 E Mozart Ave, Campbell, CA 95008 · (725) 745-8803

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